Your username should not be left blank, please enter it. In case you don't remember your username and password you can contact the DICT Helpdesk (tel. In case your account dates back from 5 April 2007 or earlier, you need to change your password (only available inside the UGent network). If the problem persists, contact the helpdesk. Check if your 'CAPS-Lock' en 'Num-Lock' keys have the correct status.Ĭheck the spelling of your password by typing it discretely in a word processor like Wordpad or Notepad. Your password was not entered correctly. Please try again or contact the DICT Helpdesk.' 'ERROR: The supplied credentials were invalid.Error messages while logging on to Athena